Privacy policy

Last Updated: 27 November 2024

This Privacy Policy describes how Pretty Woman Online Store ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.prettywomanonlinestore.com ("the Site"). It also applies to any other interactions you have with us (collectively, the "Services").

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Summary of Key Points

  1. What We Collect: Personal information such as your name, contact details, order history, and browsing data.
  2. Why We Collect It: To process orders, provide customer support, market products, and improve services.
  3. Who We Share It With: Service providers like Shopify, payment processors, and marketing partners.
  4. Your Choices: You have rights to access, delete, and manage your personal data.
  5. Data Protection: We implement security measures to safeguard your information.

For more details, continue reading the full policy below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted here, with the "Last Updated" date revised. Please review it periodically.

What Personal Information We Collect

1. Information You Provide Directly

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing/shipping address, payment details, and transaction data.
  • Account Information: Username, password, and security questions.
  • Shopping Preferences: Items in your cart, wishlist, and purchase history.
  • Customer Support: Information shared when contacting us for support.

2. Information Collected Automatically
We collect certain information when you interact with our Services, such as:

  • Usage Data: IP address, browser type, device information, and website activity.
  • Cookies and Tracking Technologies: To enhance functionality and deliver personalized advertising. For details, visit Shopify's Cookie Policy.

3. Information from Third Parties
We may receive personal information from:

  • Service Providers: Like Shopify for e-commerce and payment processing.
  • Marketing Partners: To tailor advertisements to your preferences.

How We Use Your Information

We use your personal information for purposes including:

  • Order Fulfillment: Processing payments, shipping orders, and handling returns.
  • Customer Support: Resolving issues and improving user experience.
  • Marketing: Sending promotional emails and personalized advertisements (with your consent, where required).
  • Security: Detecting and preventing fraudulent activity.

Cookies and Tracking Technologies

Cookies help improve your experience by remembering your preferences and analyzing site usage. Most browsers allow you to manage cookie preferences. Note that disabling cookies may affect certain functionalities. Learn more at Shopify's Cookie Policy.

How We Share Your Information

We may share your personal information with:

  1. Service Providers: For services like payment processing, shipping, and analytics.
  2. Marketing Partners: To deliver relevant ads and promotions.
  3. Affiliates: Within our corporate group for legitimate business purposes.
  4. Legal Obligations: To comply with laws, regulations, or legal requests.

We do not sell sensitive personal information or use it to infer characteristics about you.

User-Generated Content

Content you share (e.g., product reviews) may be publicly accessible. We are not responsible for how others use or share this information.

Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided personal information, contact us to have it removed.

Data Transfers

Your data may be transferred to and processed in countries outside your own. For EU residents, we rely on Standard Contractual Clauses to ensure an adequate level of protection.

Data Security and Retention

We implement security measures to protect your data. However, no system is completely secure. We retain personal information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a portable format.
  • Opt-Out: Stop the "sale" or "sharing" of your personal information or targeted advertising.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing requests.

Managing Communication Preferences

You can unsubscribe from marketing emails using the link in our emails. Note that you may still receive non-promotional communications related to your account or orders.

Third-Party Websites and Links

Our Services may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing any information.

Complaints

If you have concerns about our privacy practices, contact us at info@prettywomanonlinestore.com. EU residents may also lodge complaints with their local data protection authority.

Contact Us

If you have questions or wish to exercise your rights, contact us at:

For data protection laws, Pretty Woman Online Store is the data controller for your information.